SIMON FRÈRES Customer Service
The main aim of our Customer Service is to bring you in real time a set of solutions which are adapted to your SIMON FRÈRES equipment, whether it is new or old, by:
- Supply and dispatch of spare parts to your site
- Maintenance and overhauling of your whole SIMON FRÈRES machines by our team of technicians able to intervene all over the world.
- Technical advice and Audit on your industrial installation and process to assist you in your quality or process improvements.
For any additional information:
please contact us.
SIMON FRÈRES is an internationally recognized company that has sold more than 1 500 machines in 60 countries.
Our reputation and success make us strive every day, to improve quality, reliability and the performance of our equipment.
A series of modifications are available for our existing machines which can bring about significant advantages in production. We can offer the following improvements :
- Churning to make maintenance easier and improve performance (better temperature control) or clean-ability.
- Augers Stronger design with improved rigidity
- Buttermilk separation To better filter the buttermilk and delete the old stainless steel mesh design filters, we have developed new filters much stronger.
- Working sections We can propose new chaffing rings and bearing rings, in order to facilitate maintenance and reduce replacement costs.
- It is also possible, depending of the machine generation, to add new seals to improve the sealing of working sections.
- Vacuum pump It is then possible to install a system enabling recycling of the vacuum pump water, avoiding permanent flow of water on the floor.
- Process upgrade Depending on the machine generation, we can upgrade your machine to improve the quality of the butter produced. To do that, we often implement a more efficient vacuum section which removes air included in butter and improves the texture.
